1. Are your products really 100% Australian-made? Yes, all our skincare products are designed & manufactured in Australia by independent Australian brands. We prioritise supporting independent, owner operated businesses while that ensure the highest quality standards for their products.

2. What sets your products apart from others in the market? Our product range stands out due to our commitment to only stocking independent brands that create high quality products, using natural, organic and vegan ingredients. We prioritise sustainability and environmental responsibility, ensuring that the product formulations that we stock are gentle yet effective for all skin types.

3. Are your products suitable for sensitive skin? Absolutely! Our product range is carefully crafted to be gentle on all skin types, including sensitive skin. We avoid stocking any products that contain harsh chemicals and synthetic fragrances, making our products ideal for those with delicate skin concerns.

4. Are your products tested on animals? No, we are strongly against animal testing. We prioritise suppliers that are committed to practicing ethical and cruelty-free manufacturing processes. 

5. How do I know which product is best for my skin type? We understand that everyone's skin is unique. That's why we offer detailed product descriptions and guidance on our website to help you choose the right products for your specific skin concerns. Additionally, feel free to reach out to our customer service team for personalised recommendations.

6. Do you offer international shipping? At the moment, we primarily ship within Australia. However, we are working on expanding our shipping options to serve international customers. Please stay tuned for updates on our shipping policies.

7. Can I return or exchange a product if it doesn't work for me? Yes, we want you to be completely satisfied with your purchase. If for any reason you're not happy with a product, you can return it within 30 days for a refund or exchange. Please refer to our Returns & Exchanges policy for more details.

8. Are your products suitable for all ages? Yes, our skincare products are suitable for men of all ages. Whether you're in your twenties or your golden years, our products are designed to promote healthy, radiant skin at every stage of life.

9. How can I stay updated on new product releases and promotions? To stay in the loop about our latest product launches, special offers, and promotions, we encourage you to follow us on social media for special offers and skincare tips.